Elegant and timeless, explore our collection of Engagement rings
Bridal
Elegance Beyond Imagination: Our Bridal Jewelry Collection
Become a part of 100+ happy couples part of our community!
Shop bridalA Bespoke Experience of a
Custom - made design
Custom-Made Engagement Rings and Wedding bands
Custom-made engagement rings and wedding bands are an exquisite way to express your love and create a cherished symbol of your relationship. Our skilled artisans collaborate closely with you to transform your vision into a stunning reality.
Learn about our process
Our experience
Frequently asked questions
Where are the offices located?
Nicole Rose Jewelry offices is located in New York City at 2 West 46th Street. Showroom visits is based upon appointment only. contact@nicolerosejewelry.com for appointments.
Second Location: Nicole Rose Jewelry/Marshall Asnen. Production, shipping, invoicing and repairs are only done out of this office. Please contact us at: 215-922-4719 or email us at contact@nicolerosejewelry.com
How do I make an appointment for the NYC location?
Please email: contact@nicolerosejewelry.com
Is there a deposit in order to secure the stone?
We require 20% deposit on all engagement rings. Balance is paid once ring is completed.
What payment is accepted?
Online we accept credit card only. Split payments are not permitted online. Private sale appointment purchases can pay by check or wire transfer.
Do you ship overseas?
We do ship overseas. You will be charged the difference for possible taxes, customs duties and fees levied by the destination country .The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.
Return Policy
All sales are final. If the product is incorrect or has a defect we will provide an exchange or we will correct the defect. To do an exchange, you have a 7 day window of receiving the item to notify us. With specialized custom, bridal, one of a kind estate and sample sale pieces: all sales are final. However, if you have any questions or a concern upon receiving your item, please contact us so we can review.
Can I exchange one of a kind pieces?
No, all one of a kind estate pieces are final sale and cannot be exchanged.
Orders
How long is the process for selecting an engagement ring?
Each client varies. It could take 1-2 appointments to select your dream stone. Our hand made mountings take 3-4 weeks. If you are on a deadline we will work to the best of our capability to get the ring completed for your targeted date.
What is the process time?
We recommend finalizing your diamond selection 8-10 weeks before you want your ring completed in hand. This ensures you see the most up to date and accurate options available and leaves enough time for production, which takes 4-6 weeks as each ring is crafted by hand by our master bench jewelers. If you have a tighter deadline, we will do our best to accommodate.
What is the turn around time for online orders?
We traditionally need 4-8 weeks for completion. However, certain items could be ready before the quoted delivery window. If you are on a dead line for a specific date please contact us before ordering.
If an item is damaged upon receiving what do I do?
Please contact us within 3 days so we can provide an exchange. You can reach us at contact@nicolerosejewelry.com
