Showroom appointments will be limited due to covid. Please contact us to schedule a future appointment.

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Frequently Asked Questions

FAQ

General

Where are the offices located?

Showroom Appointments

How do I make an appointment for the NYC location?

Orders

How long is the process for selecting an engagement ring?
What is the turn around time for online orders?
If an item is damaged upon receiving what do I do?

Payment

Is there a deposit in order to secure the stone?
What payment is accepted?
Is sales tax charged?

Shipping

Do you ship overseas?
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