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This is my 5th piece from Nicole Rose and im obsessed with every one. This is a beautiful, stackable bracelet. I contacted customer service because I thought I wanted to have a link removed. They were AMAZING!! I ended up stacking the bracelet with my Michele watch and the size is perfect so didnt send back to be adjusted but couldn’t have been happier with the experience of working with customer service. I love this bracelet and am already eyeing my next piece. I am a forever loyal customer!