Small Mixed Cut Diamond Heart Pendant

Caring for Your Nicole Rose Fine Jewelry

Fine jewelry is meant to be worn, loved, and passed down. With proper care, your pieces will maintain their brilliance and integrity for years to come.

Daily Wear

Remove your jewelry before activities that may expose it to impact or chemicals — including workouts, swimming, showering, and applying lotions or perfume. Even the most durable gemstones and metals can be affected over time.

To clean

To restore shine, gently clean your jewelry with warm water, mild soap, and a soft brush. Avoid harsh chemicals, which can damage both metal and gemstones. For deeper cleaning, professional servicing is recommended.

Some stones are naturally porous and can absorb water or oils, which may cause discoloration, dullness, or structural damage:

• Opal
• Turquoise
• Malachite
• Lapis Lazuli
• Pearls
• Coral.

Water may seem harmless, but repeated exposure — especially to hot water, soaps, and chemicals — can gradually compromise certain gemstones. When in doubt, it’s always best to remove your jewelry before showering, swimming, or washing your hands.

SHIPPING

In-stock items ship within 2-5 business days. Made-to-order timelines may vary by item. Once your piece is ready, tracking will be emailed. Residential jewelry deliveries require a signature.

EXCHANGES

All sales are final. Non-personalized items may be eligible for exchange/store credit if Nicole Rose Jewelry is contacted within 7 business days of delivery. Items must be new and unworn.

FINAL SALE ITEMS

Bridal, classic diamond studs, eternity necklaces, personalized pieces, custom designs, one-of-a-kind estate pieces, discontinued sale items, and international orders are final sale.

DEFECTS, RESIZING & REPAIRS

For manufacturing defects, contact Nicole Rose Jewelry within 3 business days of delivery. Resizing and repairs are available; applicable repair and shipping fees may apply.